5-Time #1 Generac Dealer in Canada
Generator sales and installation
Safety and compliance focused
Backup power for varied needs
Options for qualified customers
Generator sales and installation
Safety and compliance focused
Backup power for varied needs
Options for qualified customers
Looking for generator installation in Niagara Falls? Platinum is a Generac dealer and licensed electrical contractor, and we install standby generators for homes, hotels, restaurants and other local businesses.
Niagara Falls has two sides for backup power. On one, it is an ordinary city of homes, from older streets near the historic downtown and Chippawa to newer subdivisions on the west side. On the other, it has one of Ontario's largest tourism economies, full of hotels, motels, restaurants and attractions, where an outage directly costs money.
Weather here comes off two Great Lakes, with heavy lake-effect snow on some winter days, freezing rain, and high winds across the peninsula.
Platinum installs and services Generac generators across Niagara Falls. See our Generac home generators and commercial generators, or request a free consultation.
See how our generator installation process works from first call to final test.

Niagara Peninsula Energy is the electricity distributor in Niagara Falls, and natural gas may be available where Enbridge Gas service is available at the property. Platinum confirms the service and fuel details for your specific address during the consultation.
Older homes may have a smaller service or panel, and many have basements where a sump pump matters. Newer homes usually have 200A panels, central air and sometimes a pool, so they need a larger system or careful load management.
For hospitality businesses, we start by listing what must keep working: guest room heat or air conditioning, reservations and point-of-sale, refrigeration, kitchen ventilation, elevators and security. Few businesses need everything, and many do not need a whole-building system to stay open.
Many commercial buildings have three-phase power, which calls for a liquid-cooled Generac rather than a home air-cooled unit. Liquid-cooled units start at 25 kW and go up to 150 kW in our range, and they need more planning for the pad, fuel and delivery.
If your business is a tenant, your landlord will almost certainly have to approve the location and connections, so it is worth involving them early.
Generators for homes and businesses are planned differently. A home system is usually an air-cooled unit on single-phase power, sized around heat, a sump pump and the kitchen. A hospitality business may need a liquid-cooled generator on 3-phase power, with a design focused on the loads that keep guests safe and the doors open. We can look at both, and our licensed electricians handle the commercial electrical work as well.
At home, start with the sump pump, furnace, fridge and internet, and add central air in the summer if you want to. An older relative at home, or medical equipment, may move other circuits up the list.
For a business, think about food safety, guest safety and your ability to keep taking payments. Some loads can come back within seconds on the generator. Others, such as servers or sensitive controls, may need a small battery unit to bridge those seconds.
A standby generator transfers automatically, even at 3 a.m., and your staff do not need to do anything. Mobile Link can alert you if there is a problem.
Keep essential heating systems running during cold-weather outages.
Help reduce the risk of basement flooding during storms.
Keep refrigerators, freezers, and essential appliances powered.
Protect Wi-Fi, computers, and home office equipment.
Keep lighting, alarms, cameras, and basic home systems operating.
Power more of your home with the right generator size and transfer switch.
Platinum provides maintenance plans and generator service for Generac generators in Niagara Falls. Service includes oil, filters, the battery, a controller check and a transfer test. Commercial sites may have their own maintenance requirements, and we can work to those.
Automatic backup power for essential circuits or whole-home coverage.
Professional help choosing the right Generac model for your home.
Safe automatic transfer between utility power and generator power.
Annual service, diagnostics, repair, and warranty support.
Generator solutions for businesses, farms, offices, and essential facilities.
Site assessment, load review, placement planning, and a clear quote.

For homes, send us photos of your panel, gas meter and the side of the house. For businesses, tell us your service size and phase, what must keep running, and whether you own or lease the building.
Utility bills showing peak demand are a big help when sizing a commercial generator.
Residential customers can ask about financing or monthly rental.
Many homes on 200A service fall between an 18kW and a 22kW. Larger homes with a pool or more than one air conditioner may need a 26kW or 28kW, or a smaller unit with load management.
Businesses vary much more, from a 25kW for a small shop or office to 100kW or more for a larger property. We base this on a load study rather than the size of the building.
A liquid-cooled 80kW delivers 80 kW on natural gas but 75 kW on propane, so the fuel can affect the rating at larger sizes too.
Our guide on how to choose the right kW size explains how the numbers work, and we confirm them against your own panel.
Often considered for furnace blower, fridge, sump pump, lights, internet, and selected circuits.
Supports more appliances, comfort systems, and broader home coverage.
For homeowners seeking more complete automatic backup power.
Site assessment required for larger homes, farms, businesses, or specialized systems.
Platinum Electrical Contractors has worked since 1991 as a licensed Ontario electrical contractor on residential, commercial and institutional projects, and Generator Experts is our Generac dealership. We handle the electrical design and installation ourselves.
Platinum Electrical Contractors is a licensed Ontario electrical contractor working since 1991, an ESA Authorized Contractor and a five-time #1 Generac dealer in Canada.
Supply and installation of Generac standby generator systems.
Professional installations with safety and compliance in mind.
Residential, commercial, and industrial backup power needs.
Clear help with generator size, placement, fuel source, and cost.
Flexible options may be available for qualified customers.
Maintenance, repairs, warranty support, and ongoing care.
Experience with Ontario weather, homes, and outage concerns.
Licensed electricians plan, install, test and service every system we sell.
We review your site and loads, then quote the job. We arrange the permit and ESA inspection, prepare the base, set the generator, wire the transfer switch and connect the fuel. Then we run a real transfer test, set up Mobile Link and show you or your staff how it works.
We review your home, goals, fuel source, and backup power needs.
We recommend a system for essential or whole-home requirements.
Placement, electrical, transfer switch, and fuel planning.
The generator and related components are installed professionally.
We test the system and explain how it operates.
Annual service and continued generator support are available.
Yes. We start with what needs to stay on, and review your service size and phase. Some properties only need to back up common areas and key systems.
It can, if refrigeration, ventilation, payment systems and lighting are all covered and your gas equipment can run. We will go through it item by item.
Your landlord will likely need to approve it. We can provide details on the location, size, sound and fuel to help with that.
Yes, in liquid-cooled models from 25 kW up. Generac's home air-cooled units are single-phase.
Yes. We serve all of Niagara Falls, including Chippawa.
It depends on the generator size, single-phase or 3-phase service, the distance to your panel and gas line, and any landlord requirements. We give you a written quote after reviewing your property, and financing and monthly rental are available.
Usually, yes. Send your model, serial number and address, and we will confirm what we can offer.
Platinum also serves Hamilton and Golden Horseshoe communities such as Hamilton and Burlington.
Tell us about your home or business and what must keep running. Call 1-844-443-6776 or request a free consultation. Platinum serves all of Niagara Falls.
A member of our team will be in touch shortly to discuss how we can help to meet your needs.