Generator sales and installation
Safety and compliance focused
Backup power for varied needs
Options for qualified customers
Generator sales and installation
Safety and compliance focused
Backup power for varied needs
Options for qualified customers
Looking for generator installation in Burlington? Platinum is a Generac dealer and licensed electrical contractor, and we install backup generators for homes and businesses across the city.
Burlington is really two places when it comes to backup power. South of the highways, it is a built-up lakeside city with mature trees, older neighbourhoods such as Aldershot and Roseland, and newer subdivisions like Alton Village. North of Dundas Street and the 407, it turns rural quickly, with Escarpment properties around Mount Nemo where a home may depend on a well and a long overhead feed.
That split changes what a generator needs to do. In the city, the job is usually keeping heat, sump pumps, refrigeration and home offices running through a storm outage. On a rural lot, losing power can also mean losing water, so the well pump becomes the first circuit on the list.
Platinum serves all of Burlington, in the city and across its rural north. We handle the sizing, the electrical work and the service afterwards. Start with our Generac home generators, or request a free consultation and tell us what you want to keep running.
See how our generator installation process works from first call to final test.
Most of the city is served by Burlington Hydro for electricity, and natural gas may be available where Enbridge Gas service reaches the property. Platinum confirms the service and fuel details for your specific address during the consultation.
Where gas is already at the house, a natural gas generator is often the simplest choice because there is no fuel to refill. The question then is whether the meter and the pipe can supply the generator at full load on top of your furnace, water heater and other gas appliances. A 22kW unit uses 8.80 cubic metres an hour of natural gas at full load, so this is worth checking before anything is ordered.
Older homes in the south end often have panels that have been changed or added to over the years, sometimes in a basement far from the best generator location. That can mean a longer wire run or a panel upgrade conversation, and it is better to know early. In newer subdivisions, the panel is usually easy to reach, but side yards can be narrow and the gas meter may already occupy the best spot.
Above the Escarpment, rural properties may not have natural gas at all. Propane is the usual alternative, and the tank size then decides how long you can run. We look at the driveway too, since a generator and pad have to get to the site.
The lake also shapes the winter here. Wet snow and freezing rain coming off Lake Ontario load up tree limbs, and mature canopy over overhead lines is a common way for a neighbourhood to lose power. A generator does not prevent that, but it does take the guesswork out of waiting for repairs.
If your search started with a backup generator or an emergency generator, it helps to know what a home standby generator actually does differently. It is permanently installed outside, runs on natural gas or propane, and connects through an automatic transfer switch, so it can take over within seconds of an outage with nobody at home. A portable unit can run a few appliances through extension cords, but it needs refuelling and has to stay well away from the house.
The circuits worth protecting depend on the house. In a finished basement, a sump pump usually comes first, because a pump that stops during a storm can cost far more than the outage itself. Next come the furnace, the fridge and freezer, internet and some lighting.
Rural owners should add the well pump and any water treatment equipment, and check its starting current, since motors draw far more for a moment than they do while running. That starting load is often what decides the generator size.
A standby generator also removes the need for a portable unit, along with the extension cords and carbon monoxide risk that come with running one too close to a house. It starts automatically, even if you are away, and Mobile Link lets you check on it from your phone.
Keep essential heating systems running during cold-weather outages.
Help reduce the risk of basement flooding during storms.
Keep refrigerators, freezers, and essential appliances powered.
Protect Wi-Fi, computers, and home office equipment.
Keep lighting, alarms, cameras, and basic home systems operating.
Power more of your home with the right generator size and transfer switch.
Platinum looks after Generac standby generators in Burlington, including units installed by others when the model details are available. Options include maintenance plans and generator service covering oil, filters, the battery, a transfer test and controller checks. A service visit before winter is the easiest way to avoid a no-start in the first ice storm.
Automatic backup power for essential circuits or whole-home coverage.
Professional help choosing the right Generac model for your home.
Safe automatic transfer between utility power and generator power.
Annual service, diagnostics, repair, and warranty support.
Generator solutions for businesses, farms, offices, and essential facilities.
Site assessment, load review, placement planning, and a clear quote.
We want to see your panel, your gas meter or propane tank, the route from the panel to the generator location, and any big loads such as central air, a pool heater or an EV charger. A photo of the panel is enough to get started.
We also walk the side yard. A Generac air-cooled unit can sit as close as 18 inches from a wall, away from doors, windows and air intakes, subject to local code, and that rule often decides the location on a narrow lot.
If paying all at once does not suit you, ask about financing or monthly rental.
Many Burlington homes on 200A service land somewhere between an 18kW and a 26kW, but the panel size alone does not decide it. A 200A panel does not mean the house draws 200A, and load management can let a mid-size generator look after a whole panel.
Rural properties should size for the well pump and septic pump starting at the same time as the furnace. Homes with electric heat, several air conditioners or an EV charger need a proper load calculation rather than a rule of thumb.
On natural gas, remember the output drops compared with propane on most models. A 28kW unit, for example, delivers 25 kW on natural gas, so size against the fuel you will actually use.
Our guide on how to choose the right kW size explains how the numbers work, and we confirm them against your own panel.
Often considered for furnace blower, fridge, sump pump, lights, internet, and selected circuits.
Supports more appliances, comfort systems, and broader home coverage.
For homeowners seeking more complete automatic backup power.
Site assessment required for larger homes, farms, businesses, or specialized systems.
Generator Experts is the generator side of Platinum Electrical Contractors, a licensed Ontario electrical contractor working since 1991 and a Generac dealer. The same company sizes the system, does the electrical work and answers the phone when it needs service, so you are not coordinating separate trades or chasing someone else's warranty.
Platinum Electrical Contractors is a licensed Ontario electrical contractor working since 1991, an ESA Authorized Contractor and a five-time #1 Generac dealer in Canada.
Supply and installation of Generac standby generator systems.
Professional installations with safety and compliance in mind.
Residential, commercial, and industrial backup power needs.
Clear help with generator size, placement, fuel source, and cost.
Flexible options may be available for qualified customers.
Maintenance, repairs, warranty support, and ongoing care.
Experience with Ontario weather, homes, and outage concerns.
Licensed electricians plan, install, test and service every system we sell.
We start with a site review and load calculation, then give you a quote that says what is covered. After you approve it, we arrange the permit and ESA inspection, the pad, the gas connection and the transfer switch wiring. On completion we test a real transfer, set up Mobile Link and show you what the unit does and when it needs service.
We review your home, goals, fuel source, and backup power needs.
We recommend a system for essential or whole-home requirements.
Placement, electrical, transfer switch, and fuel planning.
The generator and related components are installed professionally.
We test the system and explain how it operates.
Annual service and continued generator support are available.
Yes. We install on rural lots throughout Burlington. We check the fuel source, the well and septic loads, and how equipment will reach the site, since these usually matter more out there than the panel itself.
Yes, where Enbridge Gas service is available at the property and the meter and pipe can supply the unit. We confirm this at the consultation. If gas is not available, propane is the usual alternative.
Often, if it is sized for it. Air conditioners have a high starting current, so we look at the unit's nameplate. Load management can keep the air conditioner off when other large loads are running.
It depends on local requirements and the site. Generac allows its air-cooled units within 18 inches of a wall, away from openings, but municipal setbacks and noise rules still apply. We check these before settling on a location.
The electrical work needs an ESA notification and inspection, and gas work has its own requirements. We handle the electrical permit as part of the job and tell you about anything else that applies to your property.
It depends on the size of the generator, how far the panel and gas line are from the location, the transfer switch, and whether an older panel needs work. We give you a written quote after reviewing your property, and financing and monthly rental are available.
Yes, in most cases. Send us the model and serial number and we will confirm parts and service options for your unit.
Tell us about your home and what you want to keep running. Call 1-844-443-6776 or request a free consultation. Platinum serves Burlington and Halton Region.
A member of our team will be in touch shortly to discuss how we can help to meet your needs.
