5-Time #1 Generac Dealer in Canada
Generator sales and installation
Safety and compliance focused
Backup power for varied needs
Options for qualified customers
Generator sales and installation
Safety and compliance focused
Backup power for varied needs
Options for qualified customers
Looking for generator installation in Ajax? Platinum is a Generac dealer and licensed electrical contractor, and we install both smaller essential-circuit systems and whole-house backup generators across the town.
Ajax is compact compared with its Durham neighbours, running from the Lake Ontario waterfront north past Pickering Village and through newer neighbourhoods such as Audley and Nottingham. It has many semi-detached homes and detached houses on smaller lots, and a large share of commuters who are away during the day.
Not every home here needs a whole-house generator. An essential-circuit system with a smaller unit can look after the sump pump, furnace, fridge and internet at a lower cost, and takes up less of your attention. Larger detached homes can go further if owners want to keep central air and more of the house on.
We serve all of Ajax, and can walk you through both options. See our Generac home generators, or request a free consultation.
See how our generator installation process works from first call to final test.

Elexicon Energy is the local electricity distributor, and natural gas may be available where Enbridge Gas service is available at the property. Platinum confirms the service and fuel details for your specific address during the consultation.
Semi-detached homes usually have just one free side, and that side may also hold the gas meter and air conditioner. Generac's clearance rules still apply: the unit needs to be away from windows, doors and air intakes. There is usually a workable spot, but we measure first.
With essential-circuit backup, we can use a switch with its own breaker panel, such as Generac's 16-circuit RXG16EZA3, and move just the chosen circuits into it. That means no surprises about what stays on, and the generator never sees loads it was not sized for.
If you would prefer whole-house coverage, a service-rated switch at the panel with load management handles the bigger loads. That is more common on larger detached houses in the north end, particularly with a heat pump or an EV charger.
Ajax lies along Lake Ontario, with Duffins Creek and Carruthers Creek running through it, so heavy rain and water in basements are real concerns for many owners. Freezing rain and summer storms are the usual causes of outages, and a storm that takes out the power may also be the one that fills your sump.
If you are comparing a home generator with a battery system, or wondering about a portable unit, the main difference is run time. A sump pump battery backup may last for hours and a portable generator needs refuelling and constant attention, while a natural gas standby generator keeps going as long as the gas supply and maintenance do. In a long outage, that difference is what matters. We can tell you which option suits your home.
The sump pump is the place to start in many Ajax homes. A storm can take out the power just as water begins to rise, and a battery backup pump may only last so long. A generator keeps it going as long as you have fuel.
After that, consider heat, the fridge and freezer, internet and some lighting and outlets. Central air may be optional, depending on who is home and what you can live without for a few hours.
If you commute, a generator starts on its own while you are away, and Mobile Link tells you what happened. Coming home to a warm house and a dry basement is the point.
Keep essential heating systems running during cold-weather outages.
Help reduce the risk of basement flooding during storms.
Keep refrigerators, freezers, and essential appliances powered.
Protect Wi-Fi, computers, and home office equipment.
Keep lighting, alarms, cameras, and basic home systems operating.
Power more of your home with the right generator size and transfer switch.
Platinum provides maintenance plans and generator service for Generac standby generators in Ajax, including those installed by others. A service includes oil, filters, the battery, a controller check and a transfer test. If you have an older unit, we can tell you what it still needs and when replacement starts to make more sense.
Automatic backup power for essential circuits or whole-home coverage.
Professional help choosing the right Generac model for your home.
Safe automatic transfer between utility power and generator power.
Annual service, diagnostics, repair, and warranty support.
Generator solutions for businesses, farms, offices, and essential facilities.
Site assessment, load review, placement planning, and a clear quote.

What has to stay on, and what can wait? Who is home during the day? Have you had water in the basement before? Answers to these questions help decide whether essential-circuit or whole-house backup is the better value.
Photos of the panel, the gas meter and the free side of the house help us give you an early answer.
If cost is the main concern, ask about financing or monthly rental, or about starting with a smaller essential-circuit system.
For an essential-circuit system in a semi or smaller home, a 10kW or 14kW is often enough. The 10kW delivers 9 kW on natural gas, and comes in a bundle with a 100A limited-circuit switch.
Larger detached homes wanting the whole panel usually look at an 18kW to a 22kW. Add a heat pump, a second air conditioner or an EV charger, and we review whether load management makes more sense than a larger unit.
The right choice comes from your panel and your priorities. We will show you what each option would and would not cover, so you can decide.
Our guide on how to choose the right kW size explains how the numbers work, and we confirm them against your own panel.
Often considered for furnace blower, fridge, sump pump, lights, internet, and selected circuits.
Supports more appliances, comfort systems, and broader home coverage.
For homeowners seeking more complete automatic backup power.
Site assessment required for larger homes, farms, businesses, or specialized systems.
Generator Experts is the generator side of Platinum Electrical Contractors, a licensed Ontario electrical contractor since 1991 and a Generac dealer. We can compare the smaller and larger options honestly because we install and service both, and we will tell you when the smaller one is enough.
Platinum Electrical Contractors is a licensed Ontario electrical contractor working since 1991, an ESA Authorized Contractor and a five-time #1 Generac dealer in Canada.
Supply and installation of Generac standby generator systems.
Professional installations with safety and compliance in mind.
Residential, commercial, and industrial backup power needs.
Clear help with generator size, placement, fuel source, and cost.
Flexible options may be available for qualified customers.
Maintenance, repairs, warranty support, and ongoing care.
Experience with Ontario weather, homes, and outage concerns.
Licensed electricians plan, install, test and service every system we sell.
We review your panel and priorities, and quote each option you want to compare. After you choose, we arrange the permit and ESA inspection, prepare the base, set the generator, wire the transfer switch and connect the gas. We then test a live transfer, confirm your chosen circuits are working and set up Mobile Link.
We review your home, goals, fuel source, and backup power needs.
We recommend a system for essential or whole-home requirements.
Placement, electrical, transfer switch, and fuel planning.
The generator and related components are installed professionally.
We test the system and explain how it operates.
Annual service and continued generator support are available.
It can be, especially if you have a finished basement or someone at home during the day. A smaller essential-circuit system often makes the most sense on a semi.
Essential-circuit backup covers a chosen list of circuits through a dedicated panel. Whole-house backup transfers the entire panel, usually with load management. The first costs less. The second means you do not have to choose.
Yes, and it is usually the first thing on the list. We include its starting current in the sizing.
Often, as long as the clearances work. We check the distances to the meter, windows, doors and air intakes before recommending a location.
It depends on the generator size, essential-circuit or whole-house coverage, the distance to your panel and gas meter, and any upgrades. We give you a written quote after reviewing your property, and financing and monthly rental are available.
Most homes have Enbridge Gas available, but we confirm this for your address and check that the meter can supply the generator.
Yes, in most cases, including units installed by others. Send us your model and serial number.
Tell us what has to stay on and send us a photo of your panel. Call 1-844-443-6776 or request a free consultation. Platinum serves Ajax and Durham Region.
A member of our team will be in touch shortly to discuss how we can help to meet your needs.